Delivery & Installation Policy

At Opulence Home Decor, a retail unit of Salasar Carpets Private Limited, we are committed to delivering high-quality products and ensuring a smooth installation process.

Please review our delivery and installation policy below:

  • Processing Time: Once an order is confirmed, it typically takes 7–10 working days to process the order, procure materials, and prepare them for delivery. Custom orders may take additional time depending on complexity and availability. All clients will be informed about stock availability at the time of order inquiry or confirmation. Opulence Home Decor is not liable for any delays in product selection or order processing caused by stock unavailability, and we recommend timely decisions to avoid such issues.
  • Stitching and Customization: If the product requires stitching or customization, this is included in the processing time and will be completed before delivery or installation.
  • Installation: For products that require installation, we will schedule the installation after the materials are ready and payments have been cleared as per our payment policy. Our team will coordinate with you to set a convenient installation date.
  • Delivery and Installation Charges: Delivery and installation charges, where applicable, will be clearly mentioned in the quotation provided at the time of order confirmation. These charges can vary based on the location and items ordered; the charges are to be borne by the client and must be paid as per the agreed payment terms.
  • Delays: While we strive to meet the stated timelines, certain factors like material availability, customization requirements, or external circumstances may lead to slight delays. In such cases, we will keep you informed and work towards the earliest possible completion.

For any questions regarding delivery or installation, please reach out to us at:

Salasar Carpets Private Limited – Opulence Home Décor

19th Main Road, 7th Cross

HSR Layout, near Agara Bus Depot

Bengaluru, Karnataka, India

Phone: +91 9538466811

Email: info@opulencehomedecor.com