Welcome to the Opulence Home Décor’s website. Opulence Home Décor is a retail unit of Salasar Carpets Private Limited (“SCPL”). The ownership, management, and operation of this Website are held by Opulence Home Décor.

These terms and conditions govern your access to and use of our website, www.opulencehomedecor.com. By accessing or using our website, products, or services, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully.

1. General Terms
   • These terms and conditions apply to all customers, visitors, and users of our website and services.
   • Opulence Home Décor owns this website, its content, including text, and our logo.
   • We reserve the right to update or modify these terms at any time without prior notice.
2. Website Use
   • By purchasing or using our products and services, you confirm that you are legally capable of entering into binding contracts.
   • You agree to provide accurate and complete information when submitting inquiries or forms.
   • Prohibited Use:- You agree not to:
     • Use the Website for illegal purposes.
     • Attempt to access unauthorized areas of the Website.

Transmit harmful code, viruses, or disruptive content.

3. Products and Services
   • Opulence Home Decor (“we,” “us,” “our”) provides luxury home furnishings, décor solutions, and personalized décor products as per your needs. Our website offers information about our products, services, and opportunities to connect with us.
   • We offer a range of home furnishing products, including but not limited to curtains, upholstery, blinds, wallpaper, flooring, and mattresses, along with custom bedding and furniture upon request.
   • Our services include measurement, stitching, installation and reupholstery depending on the different products.
   • Product images on our website are for representation purposes only. Actual products may vary slightly in color, texture, and appearance due to differences in display settings and manufacturing processes.
4. Orders and Payments
   • Orders can be placed via email, WhatsApp, or an in person consultation by visiting our store. Once an order is placed, it cannot be cancelled or modified without our confirmation.
   • Payment terms and conditions will be outlined in a separate Payment Terms Policy.
   • In case of non-payment or fraudulent activity, we reserve the right to cancel the order.
   • We accept various payment methods, including credit/debit cards, net banking, digital wallets, and UPIs.
5. Delivery & Installation
   • Delivery & Installation T&C will be outlined in a separate Delivery & Installation policy.
   • Delays in delivery due to unforeseen circumstances (such as weather conditions, strikes, or supply chain issues) will not be our responsibility.
   • The customer is responsible for providing accurate shipping details. Any incorrect information leading to mis-delivery will be the customer’s liability.
6. Exchange, Return & Refund
   • Our exchange, return and refund policy is detailed in the exchange, return, and refund policy section. Please refer to it before placing an order.
   • Custom-made or personalized products are not eligible for returns unless defective or damaged upon arrival.
7. Warranty and Liability
   • Opulence Home Decor does not offer any warranty on any products.
   • We are not responsible for any damages, defects, or issues arising after the sale of goods.
   • Opulence Home Decor is not liable for damages caused by improper handling, misuse, or failure to follow care and maintenance instructions provided and/or explained with the purchase of the products.
   • Our liability for any damages related to your use of the website or purchase of Products is limited as permitted by law.
8. Changes to Terms & Condition
   • We may update these Terms & Condition from time to time. Your continued use of the website signifies acceptance of any changes.